Richard K - Warmline Operator

Richard works on the warmline to support health, recovery, and wellness. He has a bachelor's degree in general studies.

A quote from Richard: 

"Stigma tells us that mental illness can be a life of suffering and unhappiness. Contrarily, people living with mental health conditions can live fulfilling lives so long as we are taught to manage the illness.  Often,  I have found recovery means learning new skills and reapplying old skills that may have been lost due to setbacks with ill health. This is necessary to live a fruitful and purpose driven life. 

I am here to help you recover and cope!"

Contact Richard:
Janet Pottoroff - Warmline Operator

Janet has her Master's Degree in Social Work. She has spent the last 26 years within the field of human services with expertise in substance use disorder and the criminal justice system. In 2003, Janet was awarded the prestigious honor of Substance Abuse Counselor of the Year from the Criminal Justice Association.

Tanisa Bixler - Office Manager

For most of Tanisa's life she was told mental health was a negative thing. She was diagnosed with mental illness in her teens. Throughout Tanisa's life she learned having mental illness isn't a death sentence; just a way of life. Prior to coming to KEY Consumer, Tanisa worked as a hospital technician for over fifteen years. 

Sarah Gunther - Executive Director

Sarah Gunther studied social work at IUPUI. She began her career with KEY in 2008 as a part-time warmline operator. She eventually became the Office Manager, and in March of 2019 was hired as Executive Director. Sarah strongly believes that recovery is not only possible, but probable. She is inspired by the people she talked with on the warmline, by their strength and courage to reach out for help. Sarah works every day to reduce the shame and stigma of mental health conditions, and help people take charge of their wellness.

Contact Sarah -

4755 Kingsway Drive, Suite 325

Indianapolis, IN 46205

Office number: 317-550-0060

Fax: 317-205-2510


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